Privacy Policy 隐私政策

Privacy Policy of Fu & Fortune Hampers

Fu & Fortune Hampers 的隐私政策

Introduction｜简介

English

Fu & Fortune Hampers (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or use our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

中文

Fu & Fortune Hampers（以下简称“我们”）重视您的隐私，并致力于保护您的个人资料。本隐私政策说明我们在您浏览网站、下单或使用服务时，如何收集、使用、披露及保护您的信息。

当您访问或使用我们的网站，即表示您同意本隐私政策的条款。

Information We Collect

我们收集的信息

Personal Information｜个人资料

English

• Full name

• Email address

• Phone number

• Billing and delivery addresses

中文

• 姓名

• 电子邮件地址

• 联系电话

• 账单及配送地址

Payment Information｜付款信息

English

• Credit or debit card details

• Online banking (FPX) information

• eWallet details or other supported payment methods

Note: All payment transactions are processed securely through trusted third-party payment gateways. Fu & Fortune Hampers does not store full payment details.

中文

• 信用卡 / 借记卡资料

• 网上银行（FPX）信息

• 电子钱包或其他支持的付款方式

备注： 所有付款交易均通过可信赖的第三方支付平台安全处理，Fu & Fortune Hampers 不会储存您的完整付款资料。

Order & Usage Information｜订单与使用信息

English

• Products purchased

• Order history and delivery instructions

• Communications with customer support

• Website usage data (via cookies and analytics tools)

中文

• 购买的产品

• 订单记录及配送说明

• 与客服的沟通记录

• 网站使用数据（通过 Cookies 与分析工具）

How We Use Your Information

信息的使用方式

English

We use your personal data to:

• Process, confirm, and deliver your orders

• Provide customer support and order assistance

• Send order confirmations, updates, and service notifications

• Share promotions, discounts, or product updates (only if you opt-in)

• Improve website performance, security, and user experience

• Detect and prevent fraud or unauthorized activities

中文

我们使用您的个人资料以：

• 处理、确认及配送订单

• 提供客服与订单协助

• 发送订单确认、更新及服务通知

• 在您同意的情况下发送促销或产品信息

• 改善网站性能、安全性及用户体验

• 防范欺诈或未经授权的行为

Sharing of Information

信息共享

English

We do not sell or trade your personal data.

We may share your information only with:

• Payment Service Providers – for secure payment processing

• Delivery & Logistics Partners – to ensure timely and accurate delivery

• Legal or Regulatory Authorities – when required by Malaysian law

All third parties are required to handle your data securely and responsibly.

中文

我们不会出售或交易您的个人资料。

您的信息仅会在以下情况下被共享：

• 支付服务提供商：用于安全付款处理

• 配送及物流合作伙伴：确保准确及时送达

• 法律或监管机构：依法规要求提供

所有第三方均须负责任且安全地处理您的资料。

Data Security

数据安全

English

Fu & Fortune Hampers implements appropriate technical and organizational measures to safeguard your data, including:

• Secure servers and encrypted connections

• Trusted third-party payment processors

• Restricted internal access to personal data

While no system is completely secure, we continuously enhance our security measures.

中文

Fu & Fortune Hampers 采取多项技术及管理措施来保护您的资料，包括：

• 安全服务器及加密连接

• 可信赖的第三方支付平台

• 严格限制内部人员访问权限

虽然没有系统能做到百分百安全，但我们持续加强安全防护。

Cookies & Tracking Technologies

Cookies 与追踪技术

English

Our website uses cookies and similar technologies to:

• Improve website functionality and speed

• Analyze traffic and user behavior

• Personalize content and offers

You may disable cookies via your browser settings, though some features may not function properly.

中文

我们的网站使用 Cookies 及类似技术以：

• 提升网站功能与速度

• 分析流量及使用行为

• 个性化内容与优惠

您可通过浏览器设置停用 Cookies，但部分功能可能受影响。

Your Rights

您的权利

English

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Withdraw consent for marketing communications

• Request deletion of your data, subject to legal obligations

中文

您有权：

• 查询您的个人资料

• 更正不准确的信息

• 取消接收营销信息

• 在符合法律要求下申请删除资料

Changes to This Privacy Policy

隐私政策的变更

English

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated policy.

中文

我们可能不时更新本隐私政策。任何更改将公布于本页面，继续使用本网站即表示您接受更新后的政策。

Contact Us

联系我们

English
If you have any questions regarding this Privacy Policy, please contact us.

中文
如对本隐私政策有任何疑问，欢迎联系我们。